Have you ever had a question and either didn't know where to find the answer or were too afraid to ask? If so, you've come to the right place.
As the name would suggest, this section is a compilation of answers to the questions our customers commonly ask
- Are there any other weather conditions I should be concerned about?
- How long does it take for you to complete my order?
- How will my retractable awning mount to my facility?
- If there are no poles, what supports the unit?
- What does an average-sized retractable awning cost?
- What kind of wind loads can a retractable awning handle?
- What should be done with a retractable awning in the winter?
- How do I go about getting a quote from you?
Are there any other weather conditions I should be concerned about? Retractable awnings primarily are designed to provide protection from the sun's rays and not from rain. However,it can be used in drizzle or misting rains with proper unit pitch. In heavy or driving rains, the unit must be retracted to keep water from "pooling " on the fabric and causing damage or irreversible fabric stretching.
How long does it take for you to complete my order?
From time of order until the actual installation,
approximately 2 weeks. In the case of special orders, additional time may be required.
How will my retractable awning mount to my facility? Our trained installers will locate the structural framework and predrill the mounting bracket holes through any siding to tie in directly to either the walls studs or headers. On roof-mount applications, the installers tie into the rafters, predrilling to avoid cracking and silicone-caulking the hardware and brackets to prevent leaks.
If there are no poles, what supports the unit? Retractable awnings have been designed to be self-supporting. this style of awning relies on secdure mounting in conjuction with spring-loaded arms.The arm tension is created with internal springs, and large radius elbows keep the fabric tight by applying outward force.
What does an average-sized retractable awning cost? Because most retractable awnings are customized for each residence,prices will vary from $900 to over $3500.
What kind of wind loads can a retractable awning handle? Retractable awnings primarily are for sun protection and should not be left out in windy conditions. However, wind is a very unpredictableforce, with a tendency to change direction and speed very quickly. In a wind-tunnel test, which is a very controlled envirmonment, a retractable awning withstood straight-on wind forces at over 50 mph. In "real-life" applications, the general rule of thumb is: If you are commfortable sitting outdoors dining or reading the newspaper, then it is probably safe to operate your awning. The concern with wind is the up-lifting effect on on the awning rather than the downward force; therefore the greater the pitch, the more wind-resistant the unit is.
What should be done with a retractable awning in the winter? By design, the awning is self-storing when retracted. Many owners of retractable awnings remove the loose hanging valance for winter storage, while others do nothing more than keep the unit retracted and bring the crank handle in.
And some owners use their retractable awnings all year long!
Well, since you are here, we would suggest you use our online quote request form. Otherwise, the best way to ensure that we get all the information necessary to do an accurate quote, give us a call at 1-800-981-2595 and talk with one of our customer service representatives.
